I've had my brand new Windows 10 gaming laptop for three days now, and I was copying a bunch of files across to my secondary hard drive (the D: drive) from a portable drive, and suddenly the D: drive just disappeared - the drive on which all of my documents are (but thankfully none of my apps). I've tried going to the Disk Management app and performing the "Rescan disks" command, but that didn't turn anything up; in the Device Manager, it wasn't listed under "Disk drives" until after I went to "View" - "Show hidden devices". So now it shows up, but when I right-click on it and open the "Properties" menu, I get this error message:
https://www.pcspecialist.co.uk/notebooks/optimusXI-17/I can wait until Monday or Tuesday to call the shop and get their feedback, but the timing isn't great given that it's freaking Christmas Eve. And I've certainly never tried to prise open a working laptop before, although heaven knows I've got plenty of old laptops I never use which I could practice on! Any and all advance here would be appreciated.
So that would seem to suggest that a cable has come loose - very weird, given that I wasn't moving the laptop at all at the time, but let's assume that there's at least a 95% chance that this is what has happened. Should I be trying to bust into my laptop three days after I bought it and try to identify a loose cable and plug it back in? Or is that a bad idea, given the likely warranty situation I'm under? This was bought from an independent shop called PC Specialist in the UK - this is the unit in question (it's a TongFang chassis, if that means anything to you):Currently, this hardware device is not connected to the computer. (Code 45)
To fix this problem, reconnect this hardware device to the computer.
https://www.pcspecialist.co.uk/notebooks/optimusXI-17/I can wait until Monday or Tuesday to call the shop and get their feedback, but the timing isn't great given that it's freaking Christmas Eve. And I've certainly never tried to prise open a working laptop before, although heaven knows I've got plenty of old laptops I never use which I could practice on! Any and all advance here would be appreciated.