How do I cancel my subscription?

GRPhilipp

Member
SoSH Member
Jan 30, 2007
87
Every year, in December, my credit card gets billed for a SoSH membership. I'm not really active on here anymore so I would like to cancel (sorry!). I can't see any way to do that on the site. Can someone please point the way?
 

Jake Peavy's Demons

Member
SoSH Member
Nov 13, 2013
155
I'd also like to know, but in a different sense: my CC expired last month, & would need to renew with a different card number.
 

E5 Yaz

Transcends message boarding
Lifetime Member
SoSH Member
Apr 25, 2002
76,495
Oregon
For those of us who are not legal eagles, what was Alito's order about?
 

begranter

Couldn't get into a real school
SoSH Member
Jul 9, 2007
2,293
Every year, in December, my credit card gets billed for a SoSH membership. I'm not really active on here anymore so I would like to cancel (sorry!). I can't see any way to do that on the site. Can someone please point the way?
36766
 

Batman Likes The Sox

Not postscient
Gold Supporter
SoSH Member
Dec 28, 2003
1,909
Madison, CT
I would also love an answer to this for card updating purposes. Have asked before but haven't heard anything.

I was last charged in early January for $49. Probably need to update the card info soon.

It's not as simple as the screenshot above: Here's mine that says I have no subscriptions (even though besides being charged, it also says I'm a member in my profile).

Screen Shot 2020-12-04 at 7.36.07 AM.png
 

moonshotmanny

Member
SoSH Member
Jul 2, 2008
1,712
Whitney, TX
My account also looks like Batman's. It says Silver is available to purchase but it has already been paid for. My latest payment for $19 just went through on my card a few days ago. I would like my account to reflect that I have paid and that I am a Silver supporter.
 

GRPhilipp

Member
SoSH Member
Jan 30, 2007
87
Thanks all. Now I feel doubly stupid because I don't get the jazz reference.

Anyway, none of those suggestions work for me, so I've DM'ed the Mighty Nip.
 

AlNipper49

Huge Member
Dope
Apr 3, 2001
42,440
Mtigawi
sorry I don’t get DMs - I get a boatload of everything in there and it’s hard to keep up.

I’ll take a look into this this week. I know you can cancel via Stripe and pretty sure you can do via the board somehow.

mine thing for sure - if you are paying and don’t have the tag then let me know!
 

AB in DC

OG Football Writing
SoSH Member
Jul 10, 2002
9,792
Springfield, VA
I'd also like to know, but in a different sense: my CC expired last month, & would need to renew with a different card number.
Did this Q ever get answered? I would also like to change my credit card #. My profile page looks the same as those posted upthread -- it says I can "upgrade" to silver even though I'm already paid up as silver.
 

AlNipper49

Huge Member
Dope
Apr 3, 2001
42,440
Mtigawi
No idea man, it’ll probably expire and you can resub after that. This is as basic of software as there is. I think the new version has some new sub options.
 

Soxy

Member
SoSH Member
Dec 1, 2008
6,095
Every year, in December, my credit card gets billed for a SoSH membership. I'm not really active on here anymore so I would like to cancel (sorry!). I can't see any way to do that on the site. Can someone please point the way?
I am having the exact same issue as the poster above, even though I have already canceled my subscription. My profile does not show any active subscriptions, so I'm unsure why I am still getting charged. I've also sent a message through the "contact us" link at the bottom of the page, but figured I should log in and post here, just to be sure somebody sees it.

Please stop charging my credit card as I no longer use this website.

Thank you.
 

JMDurron

Member
SoSH Member
Jul 15, 2005
4,989
I'm in the odd situation where I appear to be paying for both the Silver and Gold memberships, despite having the same "account upgrades" view as Batman above.

I actually do NOT want to cancel my Gold subscription, but also paying for the Silver on top of it seems off. Assistance would be appreciated.
 

sueh1

Member
SoSH Member
Aug 16, 2004
1,102
How do I find out what I’m paying, I can’t remember at this point. I can’t find any settings.
 

AlNipper49

Huge Member
Dope
Apr 3, 2001
42,440
Mtigawi
Most of the issues come from the PayPal side. We aren’t left with many options and have mostly converted all new subs to Stripe / CC. The best thing to do for PayPal is to contest the charge which at that point we can issue a refund.

Absolute worst case scenario if you do want to resub we can just blank out your account.

Sue - I don’t see a record based on your attached email address but again…PayPal. If you can get the charge I can correlate it on this end.

It’s a really dumb system. I’d love to get rid of subs