I have a 2020 iPad Pro 12.9" The USB-C power port was replaced last January and AppleCare covered the cost (minus the deductible). The port failed again and my AppleCare coverage has expired. Apple wants around $700 to repair it and at that price I'd just get a new iPad. Are there any other repair options? Our local shop that repairs iPhones and iPads doesn't want to touch it because apparently the port is soldered to the logic board. iFixit rates the repair as "difficult".
iPad Pro USB-C Port Replacement
- Thread starter passle
- Start date
If you have (or have access to try, say in an Apple Store) an Apple Magic Keyboard for your model of iPad Pro, you may be able to use the USB-C port on the Magic Keyboard (on the left side, in the circle-shaped hinge) to charge your iPad Pro without having to fix your broken USB-C port on the iPad itself.
And if you don't have one, they are running around $300 on Amazon - expensive, but way cheaper than a new iPad, and it also makes for a really nice typing and mousing experience.
You can get a cheap 9th gen new for $270, I did that because I am not pushing the machine at all. I have a Macbook Pro to do any real work with.
Unless you've already gone this route, it might be worth taking it to an Apple Store if possible and stating your case that whatever they fixed during the warranty service didn't solve the entire issue, since it broke again 14 months later.
Short of you using the USB-C port to open beer bottles, that feels like a legitimate stance to take, and won't cost anything.
Short of you using the USB-C port to open beer bottles, that feels like a legitimate stance to take, and won't cost anything.
I went to the Apple store in the Carnegie Library in DC (see my post in the Ask an Airline Pilot thread in TBLTS) and they wouldn't budge. Thanks for the Magic Keyboard idea which may solve the problem for far less than Apple wants. SoSH comes through again!
I have no advice but this sucks and I’m sorry. It’s why I am not too happy with abandoning the lightning ports. They’re much more sturdy on my experience than USC ports.
I had the same issue on an 11 Pro, which was about 2.5 years old. They swapped it out for a new unit instead of repairing it. Maybe the 12.9 is just too expensive. It really seems to me that the problem here is that the repair was not really a long-term fix. It should not have broken again.
I guess they are entitled to stand on their warranty length, but that's really horseshit. They should take care of you, but I guess they don't make money by giving customers more than their warranty provides.
I guess they are entitled to stand on their warranty length, but that's really horseshit. They should take care of you, but I guess they don't make money by giving customers more than their warranty provides.