My son is the victim of a scam where "bitcoin miners" have taken over his account and are posting bullshit things to his stories about the wonderful bitcoin mining program they have, including a $500 investment that will return $10,000. They've locked him out of his account and told him to pay $500 and they'll give it back. Obviously, he's not going to do that but we'd like to have this account taken down (he has another IG account he can pivot to). Problem is, the account was opened 10 years ago with a very old email which is no longer functional, and efforts to take it down via FB and otherwise have not succeeded. I'm a technological luddite, so I really can't help. I guess I'm wondering what should we do now? Can we call Instagram (that fact I'm asking about "calling" may reveal my oldness) and have them take it down? Looking for help here.