Macbook Kernel Panic

[jose melendez]

Can anyone look at the log and give me a quick idea of what's causing it?  Tech support is not real good here.  It happened since I installed Yosemite
 
Anonymous UUID:       406E4396-BA86-8EFE-330F-75DEA540F3C5

Tue Aug 11 07:36:58 2015

*** Panic Report ***
panic(cpu 0 caller 0xffffff80018610bc): "IOThunderboltCommand::_RESERVEDIOThunderboltCommand9 called."@/SourceCache/xnu/xnu-2782.30.5/libkern/c++/OSMetaClass.cpp:1067
Backtrace (CPU 0), Frame : Return Address
0xffffff809a8339c0 : 0xffffff800132bda1
0xffffff809a833a40 : 0xffffff80018610bc
0xffffff809a833a80 : 0xffffff8001861373
0xffffff809a833ab0 : 0xffffff80018a74db
0xffffff809a833ad0 : 0xffffff80018b519d
0xffffff809a833b30 : 0xffffff80018b4f05
0xffffff809a833b70 : 0xffffff800185b1ee
0xffffff809a833d00 : 0xffffff800185b326
0xffffff809a833d30 : 0xffffff80018aed45
0xffffff809a833d90 : 0xffffff80018b56d0
0xffffff809a833db0 : 0xffffff80018fc517
0xffffff809a833de0 : 0xffffff80013e04a8
0xffffff809a833e10 : 0xffffff800133000c
0xffffff809a833e40 : 0xffffff80013149f3
0xffffff809a833e90 : 0xffffff800132531d
0xffffff809a833f10 : 0xffffff80014031ea
0xffffff809a833fb0 : 0xffffff8001435396

BSD process name corresponding to current thread: plugin-container

Mac OS version:
14E46

Kernel version:
Darwin Kernel Version 14.4.0: Thu May 28 11:35:04 PDT 2015; root:xnu-2782.30.5~1/RELEASE_X86_64
Kernel UUID: E3C26B2F-8B97-3F1D-B193-690F7E34F830
Kernel slide:     0x0000000001000000
Kernel text base: 0xffffff8001200000
__HIB  text base: 0xffffff8001100000
System model name: MacBookPro9,2 (Mac-6F01561E16C75D06)

System uptime in nanoseconds: 2047221117418
last loaded kext at 1037182039444: com.apple.driver.AppleUSBTCKeyEventDriver    240.2 (addr 0xffffff7f83bc9000, size 12288)
last unloaded kext at 1180504257308: com.apple.driver.AppleUSBCDC    4.3.3b1 (addr 0xffffff7f83bc3000, size 16384)
loaded kexts:
com.apple.driver.AudioAUUC    1.70
com.apple.driver.AGPM    110.19.6
com.apple.driver.X86PlatformShim    1.0.0
com.apple.filesystems.autofs    3.0
com.apple.iokit.IOBluetoothSerialManager    4.3.5f8
com.apple.driver.AppleOSXWatchdog    1
com.apple.driver.AppleMikeyHIDDriver    124
com.apple.driver.AppleHDA    272.18.1
com.apple.driver.AppleMikeyDriver    272.18.1
com.apple.iokit.IOUserEthernet    1.0.1
com.apple.Dont_Steal_Mac_OS_X    7.0.0
com.apple.driver.AppleHWAccess    1
com.apple.driver.AppleHV    1
com.apple.driver.AppleThunderboltIP    2.0.2
com.apple.driver.AppleBacklight    170.7.4
com.apple.driver.AppleUpstreamUserClient    3.6.1
com.apple.driver.AppleSMCLMU    2.0.7d0
com.apple.driver.AppleIntelSlowAdaptiveClocking    4.0.0
com.apple.driver.AppleMCCSControl    1.2.12
com.apple.driver.AppleIntelHD4000Graphics    10.0.6
com.apple.driver.AppleIntelFramebufferCapri    10.0.6
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport    4.3.5f8
com.apple.driver.AppleSMCPDRC    1.0.0
com.apple.driver.AppleLPC    1.7.3
com.apple.driver.SMCMotionSensor    3.0.4d1
com.apple.driver.AppleUSBTCButtons    240.2
com.apple.driver.AppleIRController    327.5
com.apple.driver.AppleUSBTCKeyboard    240.2
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless    1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib    1.0.0
com.apple.BootCache    36
com.apple.driver.AppleUSBHub    705.4.2
com.apple.iokit.SCSITaskUserClient    3.7.5
com.apple.driver.XsanFilter    404
com.apple.iokit.IOAHCIBlockStorage    2.7.1
com.apple.iokit.AppleBCM5701Ethernet    10.1.3
com.apple.driver.AppleSDXC    1.6.5
com.apple.driver.AirPort.Brcm4360    930.37.3
com.apple.driver.AppleFWOHCI    5.5.2
com.apple.driver.AppleUSBXHCI    710.4.11
com.apple.driver.AppleUSBEHCI    705.4.14
com.apple.driver.AppleAHCIPort    3.1.2
com.apple.driver.AppleRTC    2.0
com.apple.driver.AppleSmartBatteryManager    161.0.0
com.apple.driver.AppleACPIButtons    3.1
com.apple.driver.AppleHPET    1.8
com.apple.driver.AppleSMBIOS    2.1
com.apple.driver.AppleACPIEC    3.1
com.apple.driver.AppleAPIC    1.7
com.apple.driver.AppleIntelCPUPowerManagementClient    218.0.0
com.apple.nke.applicationfirewall    161
com.apple.security.quarantine    3
com.apple.security.TMSafetyNet    8
com.apple.driver.AppleIntelCPUPowerManagement    218.0.0
com.apple.kext.triggers    1.0
com.apple.iokit.IOSerialFamily    11
com.apple.driver.DspFuncLib    272.18.1
com.apple.kext.OSvKernDSPLib    1.15
com.apple.driver.AppleHDAController    272.18.1
com.apple.iokit.IOHDAFamily    272.18.1
com.apple.iokit.IOAudioFamily    203.3
com.apple.vecLib.kext    1.2.0
com.apple.driver.AppleSMBusPCI    1.0.12d1
com.apple.driver.X86PlatformPlugin    1.0.0
com.apple.iokit.IOSlowAdaptiveClockingFamily    1.0.0
com.apple.driver.AppleSMBusController    1.0.13d1
com.apple.driver.AppleBacklightExpert    1.1.0
com.apple.iokit.IOSurface    97.4
com.apple.iokit.IONDRVSupport    2.4.1
com.apple.iokit.IOAcceleratorFamily2    156.16
com.apple.AppleGraphicsDeviceControl    3.10.24
com.apple.iokit.IOGraphicsFamily    2.4.1
com.apple.iokit.IOBluetoothHostControllerUSBTransport    4.3.5f8
com.apple.iokit.IOBluetoothFamily    4.3.5f8
com.apple.iokit.IOUSBUserClient    705.4.0
com.apple.iokit.IOFireWireIP    2.2.6
com.apple.driver.IOPlatformPluginFamily    5.9.1d7
com.apple.driver.AppleSMC    3.1.9
com.apple.driver.AppleUSBMultitouch    245.2
com.apple.iokit.IOUSBHIDDriver    705.4.0
com.apple.driver.AppleUSBMergeNub    705.4.0
com.apple.driver.AppleUSBComposite    705.4.9
com.apple.driver.CoreStorage    471.30.1
com.apple.iokit.IOSCSIMultimediaCommandsDevice    3.7.5
com.apple.iokit.IOBDStorageFamily    1.7
com.apple.iokit.IODVDStorageFamily    1.7.1
com.apple.iokit.IOCDStorageFamily    1.7.1
com.apple.driver.AppleThunderboltDPInAdapter    4.0.6
com.apple.driver.AppleThunderboltDPAdapterFamily    4.0.6
com.apple.driver.AppleThunderboltPCIDownAdapter    2.0.2
com.apple.iokit.IOAHCISerialATAPI    2.6.1
com.apple.iokit.IOSCSIArchitectureModelFamily    3.7.5
com.apple.driver.AppleThunderboltNHI    3.1.7
com.apple.iokit.IOThunderboltFamily    4.2.2
com.apple.iokit.IOEthernetAVBController    1.0.3b3
com.apple.iokit.IO80211Family    730.60
com.apple.driver.mDNSOffloadUserClient    1.0.1b8
com.apple.iokit.IONetworkingFamily    3.2
com.apple.iokit.IOFireWireFamily    4.5.7
com.apple.iokit.IOUSBFamily    720.4.4
com.apple.iokit.IOAHCIFamily    2.7.5
com.apple.driver.AppleEFINVRAM    2.0
com.apple.driver.AppleEFIRuntime    2.0
com.apple.iokit.IOHIDFamily    2.0.0
com.apple.iokit.IOSMBusFamily    1.1
com.apple.security.sandbox    300.0
com.apple.kext.AppleMatch    1.0.0d1
com.apple.driver.AppleKeyStore    2
com.apple.driver.AppleMobileFileIntegrity    1.0.5
com.apple.driver.AppleCredentialManager    1.0
com.apple.driver.DiskImages    397
com.apple.iokit.IOStorageFamily    2.0
com.apple.iokit.IOReportFamily    31
com.apple.driver.AppleFDEKeyStore    28.30
com.apple.driver.AppleACPIPlatform    3.1
com.apple.iokit.IOPCIFamily    2.9
com.apple.iokit.IOACPIFamily    1.4
com.apple.kec.corecrypto    1.0
com.apple.kec.Libm    1
com.apple.kec.pthread    1
 

 

[AlNipper49]

Do you have any devices plugged into it?

 

[jose melendez]

None when it crashes

 

[dirtynine]

Sounds like something I went through with my MBP. It's infuriating and if like me it'll happen when your GPU is pushed (full screen video, hot conditions, etc). There is a logic board replacement program via the Apple Store - I think it's free for some models. Until you take it in things will keep getting worse.

See if this applies to you:
https://www.apple.com/support/macbookpro-videoissues/

 

[jose melendez]

That would suck as I live in africa.

 

[MalzoneExpress]

Do you have any devices plugged into it?

 
 

None when it crashes

 
But did you have something plugged in when you upgraded to Yosemite? I  I had a USB stick in a port when I did an Ubuntu upgrade a couple of years ago and there were many errors thrown on subsequent boot ups.

 

[Blacken]

That particular error is off-the-wall rare (a friend says that there are zero radars inside Apple that refer to that call) to the point where it almost has to be a hardware fault.

 

[The_Powa_of_Seiji_Ozawa]

do you have any 3rd party software, extensions loaded resident? if there are no devices plugged into it when it crashes, there may still be something resident in memory from when a device was plugged in. these kernel panics seem to happen in Yosemite when software like Norton Antivirus or a USB mouse get plugged in. I had a Macbook Pro and it was having the same issue. I exhausted the support communities and it confirmed the most likely cause being software or a peripheral (with the motherboard being broken a last resort) and narrowed it down to a software thing, and it ended up being Symantec's security suite. Once I wiped that from the system it's been error free.

 

[jose melendez]

That particular error is off-the-wall rare (a friend says that there are zero radars inside Apple that refer to that call) to the point where it almost has to be a hardware fault.

I have literally no idea what that means. 
 
I never had the problem until I upgraded.

 

[JimBoSox9]

it means you're boned.

 

[AlNipper49]

I have literally no idea what that means. 
 
I never had the problem until I upgraded.

 
It means if you have a Macbook and you are in Africa, then you might want to try booting up without RAM in it.  If it's a hardware issue causing that, then 9 times out of 10 it's RAM

 

[Blacken]

It's probably soldered.

 

[NortheasternPJ]

I miss the days of being to pop up a PowerBook or MacBook and replace or add RAM. Soldered RAM sucks.

 

[jose melendez]

 
It means if you have a Macbook and you are in Africa, then you might want to try booting up without RAM in it.  If it's a hardware issue causing that, then 9 times out of 10 it's RAM

How do I do that?

 

[AlNipper49]

I haven't done a MacBook but even for PCs I'll watch a quick YouTube video if it's a model I don't know well.

 

[jose melendez]

I zapped the PRAM, which was suggest online, and I'm kind of hoping that will work. 

 

[The_Powa_of_Seiji_Ozawa]

I zapped the PRAM, which was suggest online, and I'm kind of hoping that will work. 

 
What's the verdict? When I zapped the PRAM on mine it didn't have any effect.

 

[jose melendez]

So far so good I think.  I'll let youknow.